Email: info@quiltcoverworld.com.au

Frequently Asked Questions

Can I pick up my order from Quilt Cover World? 

Sorry. We currently do not offer this service.

 

When will Quilt Cover World ship my order?

We will endeavour to ship your item(s) out the same day if we receive orders before 12pm (midday). If after this time we will dispatch your item the next business working day.

 

Can I track my order?

Yes, once your order has been dispatched you will receive a confirmation email with tracking details. We send items by Australia Registered Post and you can track your item here.

 

How do I pay for my order?  

  • Mastercard, VISA, American Express
  • PayPal
  • Bank Transfer

 

How much is delivery? 

Shipping within Australia is free for all orders over $49.00 otherwise, a $9 flat rate shipping fee applies.

 

Does Quilt Cover World ship internationally?

We currently only have prices on Quilt Cover World website to ship to the United Sates, however, if you are outside the US please email info@quiltcoverworld.com.au with your address for a shipping quote.

 

Will my item be in stock? 

Yes, we aim to keep stock of all our products listed on our website, if for some unforeseen reason we do not have a product in stock that you have ordered we will contact you with details of expected delivery time. We will offer you the option of placing the item(s) on back order and waiting for the product to come into stock, replacing the item with another product or receiving a refund.

 

What is Quilt Cover World return policy?

Please refer to Quilt Cover World RETURNS page.

 

Can I arrange for my courier to pick up my order from Quilt Cover World warehouse?

Yes, no problem at all. Please could just advise us at checkout which courier company will be collecting your item.